LOST LIBRARY CARD PROCEDURE
1) If the patron is in the library reporting the card lost, and is able to produce valid ID, replace the card immediately, giving the patron a new card and replacing the old barcode with the new barcode in his existing record.
2) If the patron is simply reporting the card lost, but not replacing it at that time (patron may be on the telephone making the report, or unable to produce valid ID):
* expire the card IMMEDIATELY and
* insert a message: CARD REPORTED LOST/STOLEN - ASK FOR ID. INITIALS/AGENCY DATE
When the patron does replace the card, the desk staff should:
* check ID
* give the patron a new card by replacing the old barcode with the new barcode in his existing record
* update the expiration date
* remove message
* Do NOT edit the barcode field to include "Previous ID"
In either case, any patron should have only 1 barcode.
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