More on emails not getting to our users and why

Subject: Re: undelivered Email/How this might affect courtesy notices and overdue notices

Louise,

You may want to be aware of the following :

Email goes undelivered

http://www.businessbrief.com/if-20-of-your-email-goes-undelivered-how-much-revenue-are-you-losing/

http://sla-divisions.typepad.com/itbloggingsection/2007/06/20_of_email_goe.html
20% of email goes undelivered

There are MANY reasons why Email can go undelivered.

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Susan F. Saul
Head, User Services
Minuteman Library Network
(508) 655-8008 x226
ssaul@minlib.net

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