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Monday, August 20, 2012

Institutional Cards






Hi there!  An astute staff member asked me about the procedure for issuing an "institutional card".  I am posting this information here on the blog AND in the circ notebooks under library cards.

Notice that we encourage the individual card for one person who is carrying the card.

Also, notice that institutional cards may NOT be used for getting materials from other libraries.

You can pull this policy up on the blog by typing institutional cards in the search box.  This policy is also available on the Minuteman Staff Page. Here's the link

Questions?  Comments?  Let me know!

Louise

Tuesday, July 3, 2012

Laptops--library card number and your initials/18+

Reminder about Laptop Agreements

---Check year of birth.  Be sure that the applicant is 18 years old or older.

---Include the library card number on the bottom of the agreement form.

---Include your initials in case Anne has any questions.

let's not go to the dogs with our laptop agreements!

Wednesday, June 6, 2012

In Transit books not getting into bins

Please pay attention when checking in materials.   Remember that old reminder:  look at the screen! If an item is going to another library, put it immediately on to the designated "in transit" truck OR directly into the grey bin.

One of our pages was helping Anne with the in transit report.  We found (too many)  items that had been sent "in transit" in February, March and April that were on our shelves.  

Also, some of our alert pages have been giving me items belonging to other libraries that have made their way onto the to be shelved trucks or on to the shelves.  Please set your neural pathway to:  always put items going in transit on to the designated truck OR directly into the grey bin!

Thank you one and all!


Alert page finding in transit items

Wednesday, May 30, 2012

Merging duplicate library patron records

Alert circulation staff have pointed out that we need the instructions for how to merge duplicate library patron records!
Link to the directions on staff home page
Please note that I have placed instructions for patron merging into the circulation notebooks under the section
How To.

Also, the instructions are in the files at the Main Circulation Desk under Merge Patron Records.

You can always send the information to me and I will merge the records for you if you have any doubts about how to proceed!


Wednesday, March 28, 2012

Inspecting before check in and check out




-----Original Message-----

Date: Wed, 28 Mar 2012 08:35:35 -0400
Subject: Some Arlington CD's can't be opened


Hi,
Last week someone tried to check out a CD that came in on hold for them
from Arlington and we weren't able to get the case open; so we couldn't check

the CD out to the patron.
Tuesday nite Nancy W was mentioning that she had a couple of the same
situations with Arlington CD's.
I think if the case isn't deactivated there is a red dot on the side of the case
indicating it is locked.
I thought we are supposed to be opening items to check for content before
triggering holds or checking anything in?  If everyone does this we shouldn't
be having this problem because the locked case would be noticed before it
triggers the hold for the patron.
It's embarrassing when a patron makes the effort to come in to pick up a hold
and we can't give it to them.  This happened more than once last week.
Thanks,
PS.  I find checkout slips inside other AV items as well,  DVD's and books on CD,
it's possible the slips just aren't being removed but it may be an indication that we
aren't opening items to check for content 



Thursday, March 22, 2012

PLA without having to take off your shoes (airport)

Hey, here is your chance to experience some of the handouts from the Public Library Association Conference in Philadelphia.  I will be looking at these myself.  There were many topics that interested me that I was not able to get to.

click on this link and have fun!



Click the link below for the PLA Blog.  Good reading!
http://plablog.org/


Wednesday, March 7, 2012

Delivery Survey Begins this Friday!

Hi there!  Our delivery survey will be starting this Friday, March 9th after "George" takes the bins away.  He usually comes some time between 11:30 and 12:30PM.  Once he has taken the items away, you will put a hash mark on the Waltham Public Library Delivery Survey sheet for each item that you put into the bin.

On Friday, you put the hash mark next to the Friday column.....The fun continues until George takes the bins away on Thursday, March 15th.

The surveys will be located:
  • in the Circulation office above the grey bins
  • at Rear Circ on the counter above the grey bins.
  • in Classroom A.

We will also have a sheet at the Rear Circ desk where we will count how many bins go out and how many bins come in beginning on this Friday, March 9th and ending on Thursday, March 15th.

I will send an email out on Friday when it is time to get going.

Next week, I am away from the office.  Bela will be our coordinator and Anne will be her back up person in my absence.  And, no, I didn't plan it so that I would be out of the office when this happened.......or did I?????