Hi Circulation People,
Here are some updates for everyone:
We are in the process of changing our Schedules and our Delivery Processes.
We will be processing all deliveries off of the desk.
The schedule will show hour by hour who is processing deliveries.
The people in the Nook will be responsible for the whole process.
In other words, the whole process will be occurring in the nook and at the hold shelf. No more sending returns and holds to other locations.
Gary and Todd will be setting up the tables for us so that we can process in the Nook.
Circ People will ALSO be responsible for taking out the trucks of returns and sorting the materials. We will not leave the materials in the nook.
Also, holds should NEVER BE LEFT UNATTENDED IN THE NOOK.
I think that this will be a very improved order of operations for us. Here's why:
Public Service Desks can Focus on the excellent Public Service that we take pride in providing
Delivery processes will be backstage. No interruptions!
More to come everyone!
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