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Wednesday, May 30, 2012

Merging duplicate library patron records

Alert circulation staff have pointed out that we need the instructions for how to merge duplicate library patron records!
Link to the directions on staff home page
Please note that I have placed instructions for patron merging into the circulation notebooks under the section
How To.

Also, the instructions are in the files at the Main Circulation Desk under Merge Patron Records.

You can always send the information to me and I will merge the records for you if you have any doubts about how to proceed!


Wednesday, March 28, 2012

Inspecting before check in and check out




-----Original Message-----

Date: Wed, 28 Mar 2012 08:35:35 -0400
Subject: Some Arlington CD's can't be opened


Hi,
Last week someone tried to check out a CD that came in on hold for them
from Arlington and we weren't able to get the case open; so we couldn't check

the CD out to the patron.
Tuesday nite Nancy W was mentioning that she had a couple of the same
situations with Arlington CD's.
I think if the case isn't deactivated there is a red dot on the side of the case
indicating it is locked.
I thought we are supposed to be opening items to check for content before
triggering holds or checking anything in?  If everyone does this we shouldn't
be having this problem because the locked case would be noticed before it
triggers the hold for the patron.
It's embarrassing when a patron makes the effort to come in to pick up a hold
and we can't give it to them.  This happened more than once last week.
Thanks,
PS.  I find checkout slips inside other AV items as well,  DVD's and books on CD,
it's possible the slips just aren't being removed but it may be an indication that we
aren't opening items to check for content 



Thursday, March 22, 2012

PLA without having to take off your shoes (airport)

Hey, here is your chance to experience some of the handouts from the Public Library Association Conference in Philadelphia.  I will be looking at these myself.  There were many topics that interested me that I was not able to get to.

click on this link and have fun!



Click the link below for the PLA Blog.  Good reading!
http://plablog.org/


Wednesday, March 7, 2012

Delivery Survey Begins this Friday!

Hi there!  Our delivery survey will be starting this Friday, March 9th after "George" takes the bins away.  He usually comes some time between 11:30 and 12:30PM.  Once he has taken the items away, you will put a hash mark on the Waltham Public Library Delivery Survey sheet for each item that you put into the bin.

On Friday, you put the hash mark next to the Friday column.....The fun continues until George takes the bins away on Thursday, March 15th.

The surveys will be located:
  • in the Circulation office above the grey bins
  • at Rear Circ on the counter above the grey bins.
  • in Classroom A.

We will also have a sheet at the Rear Circ desk where we will count how many bins go out and how many bins come in beginning on this Friday, March 9th and ending on Thursday, March 15th.

I will send an email out on Friday when it is time to get going.

Next week, I am away from the office.  Bela will be our coordinator and Anne will be her back up person in my absence.  And, no, I didn't plan it so that I would be out of the office when this happened.......or did I?????






Thursday, February 23, 2012

turning on that phone in the am

We are going to institute a new "reminder" to be sure that we turn the phones on at the Circ Desk in the morning.  As you may know, if we do not "take our phones back" in the morning, the calls are routed to city hall.  The new reminder is a sign that says "Unforward the phone".  The night staff will put this sign on the phone as part of the closing procedure.

Remember that when Gary comes by to open the door, that this is a cue to check:  Have I "unforwarded" that Circulation phone?

Thank you for helping to be sure that library calls get to the library and not to City Hall!



Tuesday, February 21, 2012

New! Important/Retaining Last Patron Information

Dear Everyone ,

We have a great new feature!  We will be able to see the last patron who had an item.

This can be useful if an item was damaged or incomplete and we did not "catch" the name of who had the material last.  It can also be useful if someone left something in the book and we noticed it after the item got checked in.

We can use this information discreetly but, of course, can not tell the "current" person who the last person was.

The F5 for withdrawing function key will be compromised until we get the macro reset.

Please read below and stay tuned for updates!

Louise

Retaining Last Patron Information

At the January 18, 2012 Membership meeting directors voted to implement the retention of the Last Patron field in the item record. We will begin saving this data as of March 1, 2012. Central Site will purge the saved data on an Annual basis.

Reason for implementation
It is anticipated that access to the last patron information will be helpful to library staff when an item is checked in without all of its parts. This will also be helpful to libraries implementing an automated sort and checkin solution.

How it works
Innovative adds a fixed field to the Item record called LPATRON (Last Patron). When an item is checked in, the system updates the LPATRON fixed field with the patron’s Pnumber. The next time this item is checked in, the most recent patron’s Pnumber will replace the previous one.

Effect on Millennium Client macros (Function Keys)
Some macros in use will need to be edited due to the rearrangement of the item fixed fields. For example, if a library used a macro to withdraw an item by updating both the ICODE2 and the Item Status filed, the navigation between the ICODE2 field and the Item Status field will need to change due to the insertion of an extra fixed field.

Until a library’s macros have been changed, staff can directly edit the 2 fields in the example cited above.

If a macro simply enters a string of characters it will not be affected by this implementation. Only macros which navigate from field to field of the item record will be affected.

Information about constructing macros in Millennium Clients can be found at:
http://staff.minlib.net/content/writing-macros-and-setting-function-keys

Also see:
Acquisition and Cataloging Function Keys: http://staff.minlib.net/node/1805
Circulation Function Keys: http://staff.minlib.net/node/1806
Writing Macros: http://staff.minlib.net/content/writing-macros

An example of a populated Lpatron field  can be found on the Test server for item: 33016002869623



For more details see; http://staff.minlib.net/membership-committee/2012-01-18/retaining-last-p... (using Method 1 only)
Q. Is the data accessible from a patron record?
A. No, only from a given item record.

Q. Do I need to use supervisory initials to see this data in Millennium