reminders/GOOD PRACTICES IN CIRC

1)  Materials that are going to other libraries:
        Good practice:  check in and place on the designated truck  OR
                                 check in and place in the grey bin

Barcode not on the front left?
                                   print that slip!


DO NOT ASSUME THAT YOU WILL REMEMBER TO PUT THE ITEM IN THE GREY BIN.  DO NOT LEAVE THE ITEM ON THE COUNTER OR PILE IT UP WITH OTHER IN HOUSE MATERIALS.  I PROMISE YOU THAT THIS WILL LEAD TO ERRORS.


2)  Checking in materials from anywhere

            Good practice:  look at the item.  If it has, say, grape juice stains on its edges and looks like this book above, we should not check the book in.  This happens to be a rental book and it was checked in yesterday at 3:51PM looking like this.

DO NOT CHECK IN ITEMS THAT ARE STAINED.  GIVE THEM TO ME SO THAT I CAN CONTACT THE LIBRARY USER. 

When you trigger a hold that needs to be called:

            Telephone holds.  Good practice:  CALL THE LIBRARY USER.

DO NOT PLACE THE ITEM ON THE HOLD SHELF IF THERE IS NO INDICATION THAT THE HOLD HAS BEEN CALLED!!!!

      
 

Point to light/holds and returns are separated

It looks like the point to light system has moved to a new level.  For the most part, we are getting deliveries with the slip on the outside of the grey bins indicating "returns" vs. "holds".

The slips will read like this:  "Waltham Returns"  OR  "Waltham Holds".

This is truly marvelous because it means that the bins saying "holds" are really filled with "holds, holds, and nothing but the holds".

Slips labeled "returns" denote bins filled with returns.

Now, should you see a "slip up", i.e. a bin that should have been sent to Watertown or some such, let me know.  I will let the Mass Library System know.