Craig turns 60

Gary Smith bought this lovely cake!

Nice necklace!

The gang's all here!

The secret of staying young is to live honestly, eat slowly, and lie about your age.
Lucille ball

 The spiritual eyesight improves as the physical eyesight declines.
Plato

 Time flies like an arrow. Fruit flies like a banana.
Groucho Marx

 A diamond cannot be polished without friction, nor a man perfected without trials.
Chinese Proverb

 

Hi there, Everyone.

  Sort-to-light delivery has been underway for a while now and one thing is for sure: mutli-piece items are checked for completeness and correctness less than before. If an item is opened at check-out some staff have looked very silly on several recent occasions when there’s nothing inside.

Please don’t assume that the contents were checked previously. Always check again. Don’t just note that there’s a disc inside, but the correct disc(s).

Just take a peek at, say, the last 2 digits of the barcode and flip thru the discs verifying that those 2 digits are on each disc.

Check at check in.

Check at check out.

Check when items come in delivery.

Check when processing holds.

Even if the item came from another library and we can’t call the last patron to fix it, the problem needs to be discovered so that it doesn’t get passed on to another patron who may get blamed for it.

Even if it seems that very few mistakes are discovered, check anyway. Mistakes do happen here and in other libraries sending items here. It takes a lot of staff time to sort out missing discs or swapped discs and it takes mere seconds to verify the contents. Please, at every opportunity: check, check, check, check.

Stay Vigilant, My Friends!

Deb

reminders/GOOD PRACTICES IN CIRC

1)  Materials that are going to other libraries:
        Good practice:  check in and place on the designated truck  OR
                                 check in and place in the grey bin

Barcode not on the front left?
                                   print that slip!


DO NOT ASSUME THAT YOU WILL REMEMBER TO PUT THE ITEM IN THE GREY BIN.  DO NOT LEAVE THE ITEM ON THE COUNTER OR PILE IT UP WITH OTHER IN HOUSE MATERIALS.  I PROMISE YOU THAT THIS WILL LEAD TO ERRORS.


2)  Checking in materials from anywhere

            Good practice:  look at the item.  If it has, say, grape juice stains on its edges and looks like this book above, we should not check the book in.  This happens to be a rental book and it was checked in yesterday at 3:51PM looking like this.

DO NOT CHECK IN ITEMS THAT ARE STAINED.  GIVE THEM TO ME SO THAT I CAN CONTACT THE LIBRARY USER. 

When you trigger a hold that needs to be called:

            Telephone holds.  Good practice:  CALL THE LIBRARY USER.

DO NOT PLACE THE ITEM ON THE HOLD SHELF IF THERE IS NO INDICATION THAT THE HOLD HAS BEEN CALLED!!!!

      
 

French Library Books

 Many of you have asked me about the French Library Books.  Why, you ask, have we not put the Waltham Public Library labels on the front of the book?

The answer is:  it looks terrible.   It is much nicer for our readers  to see the pretty cover of the book.  Therefore, when Marcia processes these for us, I have instructed her to put the label on the back cover. 



These books are fine for checking out!  Simply go to the back cover and you will see our barcode.  Scan the patron card, scan the barcode and voila!  You have a check out.

Once they are checked in, they get shelved in the French collection.  These books can be placed on the displayer stands with their attractive covers face out.  Questions?  Concerns?  See Louise (s'il vous plait).