Inspecting before check in and check out

-----Original Message-----

Date: Wed, 28 Mar 2012 08:35:35 -0400
Subject: Some Arlington CD's can't be opened

Hi,

Last week someone tried to check out a CD that came in on hold for them

from Arlington and we weren't able to get the case open; so we couldn't check

the CD out to the patron.

Tuesday nite Nancy W was mentioning that she had a couple of the same

situations with Arlington CD's.

I think if the case isn't deactivated there is a red dot on the side of the case

indicating it is locked.

I thought we are supposed to be opening items to check for content before

triggering holds or checking anything in?  If everyone does this we shouldn't

be having this problem because the locked case would be noticed before it

triggers the hold for the patron.

It's embarrassing when a patron makes the effort to come in to pick up a hold

and we can't give it to them.  This happened more than once last week.

Thanks,

PS.  I find checkout slips inside other AV items as well,  DVD's and books on CD,

it's possible the slips just aren't being removed but it may be an indication that we

aren't opening items to check for content 

PLA without having to take off your shoes (airport)

Hey, here is your chance to experience some of the handouts from the Public Library Association Conference in Philadelphia.  I will be looking at these myself.  There were many topics that interested me that I was not able to get to.

click on this link and have fun!

Click the link below for the PLA Blog.  Good reading!
http://plablog.org/

Delivery Survey Begins this Friday!

Hi there!  Our delivery survey will be starting this Friday, March 9th after "George" takes the bins away.  He usually comes some time between 11:30 and 12:30PM.  Once he has taken the items away, you will put a hash mark on the Waltham Public Library Delivery Survey sheet for each item that you put into the bin.

On Friday, you put the hash mark next to the Friday column.....The fun continues until George takes the bins away on Thursday, March 15th.

The surveys will be located:

• in the Circulation office above the grey bins
• at Rear Circ on the counter above the grey bins.
• in Classroom A.

We will also have a sheet at the Rear Circ desk where we will count how many bins go out and how many bins come in beginning on this Friday, March 9th and ending on Thursday, March 15th.

I will send an email out on Friday when it is time to get going.

Next week, I am away from the office.  Bela will be our coordinator and Anne will be her back up person in my absence.  And, no, I didn't plan it so that I would be out of the office when this happened.......or did I?????