We have a new procedure in place for those tech services problems that come up from time to time.
As most of you know, the Tech Services shelf is located on the bottom shelf in the circ office.
(entering circ office from Browsing room side, bottom on your right underneath the book group shelves).
As before, all damaged books should be marked damaged in Millenium and placed on the shelf by the window.
(Fourth shelf down on your right in front of the window when entering circ from browsing room side. Underneath the on the fly shelf for materials checked in 'on the fly')
Marcia has created a NEW FORM for the processing materials. The form is BRIGHT ORANGE and says the following:
TECH SERVICES PROBLEMS
All damaged books are sent to Anne.
Please change status to p (In Processing) before sending down to Tech Services
PROBLEM:
Needs new cover ______________
Needs replacement spine label ___________
Needs tape replacement ________________
Genre sticker missing _________________
Dewey number problem _________________
Replacement book ____________________
Other: Please specify ___________________
Name: (REQUIRED: PLEASE PRINT)
Date:____________________________
We will place these forms at all of the public service desks that currently have the PINK Problem forms for AV problems, damaged books, children's material problems, etc.
Bottom Line: When sending these materials to processing: attach the form, include your name, describe the problem, change the status of the item to in processing.
Please Note: We may tweak this form a tiny bit as we get going, BUT the underlying principles will be the same. Following this procedure will really help our processing department to know WHY things have been sent to them and to know WHO to contact if there are any questions!
As most of you know, the Tech Services shelf is located on the bottom shelf in the circ office.
(entering circ office from Browsing room side, bottom on your right underneath the book group shelves).
As before, all damaged books should be marked damaged in Millenium and placed on the shelf by the window.
(Fourth shelf down on your right in front of the window when entering circ from browsing room side. Underneath the on the fly shelf for materials checked in 'on the fly')
Marcia has created a NEW FORM for the processing materials. The form is BRIGHT ORANGE and says the following:
TECH SERVICES PROBLEMS
All damaged books are sent to Anne.
Please change status to p (In Processing) before sending down to Tech Services
PROBLEM:
Needs new cover ______________
Needs replacement spine label ___________
Needs tape replacement ________________
Genre sticker missing _________________
Dewey number problem _________________
Replacement book ____________________
Other: Please specify ___________________
Name: (REQUIRED: PLEASE PRINT)
Date:____________________________
We will place these forms at all of the public service desks that currently have the PINK Problem forms for AV problems, damaged books, children's material problems, etc.
Bottom Line: When sending these materials to processing: attach the form, include your name, describe the problem, change the status of the item to in processing.
Please Note: We may tweak this form a tiny bit as we get going, BUT the underlying principles will be the same. Following this procedure will really help our processing department to know WHY things have been sent to them and to know WHO to contact if there are any questions!
